Shipping & Returns

At Containers Inbox, we are committed to providing fast, reliable, and secure delivery of your containers, across France and throughout Europe. Our logistics and sales teams support you every step of the way, from order to delivery.

Delivery Areas

We deliver:

  • Anywhere in mainland France

  • And throughout Europe, including:

    • Spain

    • Italy

    • Portugal

    • Belgium

    • Germany

    • The Netherlands

    • And other countries upon request

For deliveries outside of Europe (e.g. French overseas territories, Switzerland, etc.), please contact us directly for a tailored quote.

Delivery Options

???? Delivery types

  • Standard delivery: container delivered to ground level (no unloading).

  • Delivery with crane: includes unloading and precise placement of the container (optional).

  • Site-specific delivery: coordinated logistics for grouped or construction site deliveries.

Access requirements

Before shipping, we verify:

  • Road access width and stability (for truck or semi-trailer)

  • A clear, flat drop-off area

  • Any local restrictions (slopes, gates, overhead wires, etc.)

⚠️ Any unreported access issues may result in additional charges (waiting time, second trip, etc.).

⏱ Delivery Times

Delivery time depends on:

  • The type of container (new, used, customized)

  • Your location

  • Carrier availability

On average, delivery takes place within 7 to 15 business days after order confirmation and full payment.

Our team will keep you informed throughout the process and arrange a specific delivery slot with you.

Receiving Your Container

Upon delivery:

  1. Immediately inspect the container (inside and out)

  2. Note any specific concerns or damage on the delivery slip

  3. Take photos if needed

  4. Contact our customer service within 48 hours

Return Policy

Right of withdrawal

According to EU law:

  • The right of withdrawal does not apply to custom-made or personalized goods (e.g. modified containers).

  • For standard containers, a return may be considered on a case-by-case basis, subject to approval.

Return costs

  • Return transport and handling costs are borne by the customer, except in the case of an error on our part.

  • No return will be accepted without prior written authorization.

Need Help?

Our team is here to assist you with any questions regarding your delivery or return:

Containers Inbox — Reliable logistics for your ambitious projects.